About us

At Pjrmicro LTD we have a long history in both the communications and computer industries with over 20 years experience. This includes working for large computer manufacturers and a large Business ISP in an advanced technical support role.

Immediately previous to the formation of PJR Micro LTD I operated a retail computer shop in Wigan in conjunction with another business partner. I however felt that due to the large overhead costs, the relatively small size of the shop facilities and my commitments to business customers that I was unable to provide the kind of service required by a large proportion of customers. The Retail unit was therefore sold on to my previous business partner. As we are outgrowing our current unit we have been evaluating a number of retail units over the past couple of months. We have now obtained a property in Chorley which is currently under renovation. This will consist of a large retail shop with a fully fitted service bay and offices for PJR Micro with scope for future expansion. This will open as soon as the renovations are complete. The opening date will be announced on the news page as soon as we have finished renovation and fitting out of the shop. At the current time we are looking at a provisional date of circa 23rd June 2007.

After considerable market research the main conclusion was that consumers had a poor perception of the computer industry as a whole. The main complaints being with regards to the impartiality and poor support offered by many of the large computer retailers and support organizations. Another complaint was the high cost of obtaining reasonable support often lengthy calls to support staff who were unable to resolve a lot of customer issues. Other areas of complaint included the unwillingness of retailers to offer custom solutions to match customer requirements instead only offering off the shelf products as a best match scenario.